Our Words

The Elegance of a Targeted Operating Model: Learning from Mountain Ecosystems
A well-crafted Targeted Operating Model stands as majestic and purposeful as a mountain range. It channels strategy into action, nurtures interconnections, and perpetually renews value—just as mountains supply water, minerals, and habitat. By embracing nature’s timeless design principles, organizations can develop operating models that withstand challenges, nourish growth, and endure for generations.

Driving Technology Adoption Through a Targeted Operating Model
By viewing technology adoption through the lens of a Targeted Operating Model, organizations can select the right tools, integrate them seamlessly, and drive rapid, sustainable change.

Working the System: Aligning People, Processes, and Elements
A well-tuned system of work transforms scattered efforts into streamlined performance. At its core are three interconnected elements that guide activities, ensure accountability, and embed continuous improvement into day-to-day operations. By understanding these pillars and the behaviours that animate them, organizations can consistently hit their targets and adapt to new challenges.

Intentional Process Optimization: Your Path to Reaching Your Goals
True optimization goes beyond occasional fixes. It requires a strategic framework that ties clear objectives to rigorous measurement and iterative action. At Tengu Consulting, we partner with you through every phase—crafting intentional, measurable, and sustainable improvements that propel you toward your goals.

From Square to Sky: Folding Talent into an Origami Crane
Just as a simple square of paper transforms into an elegant crane through precise folds, your employee lifecycle shapes raw potential into high-flying talent. Each stage of the journey mirrors an origami fold—intentional, deliberate, and artful.

Behave Yourself: Leading the Way to Organizational Success
By defining the leadership behaviours you need and creating a disciplined process to instill and measure them, your organization will unlock the full potential of its people and accelerate toward its strategic objectives.

Growing a Structure for Strategic Success
Organizational design is a strategy-driven journey that aligns people, processes, and structures with your mission, culture, and objectives. It’s not about simply redrawing boxes or counting heads; it’s a systematic process that starts with high-level design concepts and carries through to detailed job definitions, gap analysis, and a robust change plan. When done well, it yields a resilient, sustainable organization where employees thrive in a culture of collaboration and shared vision.

Alignment Matters: Because Strategy Without Harmony Is Just Noise
Alignment isn’t a workshop. It’s a discipline. It’s about operationalizing your culture, codifying leadership, and connecting the dots between goals, roles, and results. And when done right, it’s transformative.
This isn’t just theory. We helped a growing field services client integrate dispatch, field ops, and workforce planning—without adding cost. The result? A 27% performance lift.
Because when strategy aligns with execution, results aren’t just possible—they’re inevitable.

The Missing Link in Goal Setting: Culture Intention
Without deliberate design, culture drifts toward default—often complacency or chaos. Intentional culture design means regularly revisiting your goals and asking how every meeting, policy, and reward system either supports or undermines them.

Why Defining Objectives Is the Real Goal in Transformation
Transformation without objectives is like mining without a map—you might strike something, but it probably won’t be gold. So before you start digging, define what you’re digging for. Set your sights on clear, measurable goals, and you’ll turn your transformation from a gamble into a guided expedition. Want to go even deeper? Let’s map your objectives to a Cascading KPI Driver Tree or build a transformation scorecard together.

Vision to Revision: Sustaining Your Organization’s Winning Habits
Remember that aspiration without action is just wishful thinking—and sustainment without vision is merely maintenance. This journey from “what if” to “what works” demands relentless curiosity, unwavering commitment, and a willingness to learn from every pivot, setback, and small victory. You’ve laid the blueprint; now it’s time to breathe life into it: celebrate milestones, tighten feedback loops, and empower every voice in your team to own the next iteration. In doing so, you’ll forge not just a resilient organization, but a living ecosystem that thrives on continuous evolution.

Case Study: Maintenance and Reliability Improvement Initiative
By leveraging a proven methodology Tengu Consulting delivered a maintenance transformation that resulted in safer, more efficient, and cost-effective plant operations.

True North, Strong Businesses: A Proud Canadian Blueprint for Stability
Canada is more than a place on a map—it’s a tapestry of diverse cultures, rugged landscapes, and shared values like inclusivity, honesty, and a strong work ethic. These values have served our nation well, forging a sense of unity that transcends regional and cultural differences. In business, this same spirit of unity and authenticity is crucial. By staying true to our roots and maintaining a deep connection with our communities, Canadian businesses can build trust, foster long-term partnerships, and create robust networks that withstand the pressures of a globalized economy.

Peak into Authenticity: Climbing New Heights
In both personal and corporate arenas, the journey toward transformation is about more than adapting to external changes—it’s about rediscovery and alignment. The mountains remind you every weekend that strength, clarity, and peace come from living in tune with your essence. Similarly, organizations that honour their foundational values while embracing change are the ones that will thrive in the new realities of the Canadian market and supply chain.

The Quest for Change: Asking the Right Questions to Unlock Transformation
Successful organizational transformation requires a deliberate approach rooted in strategic questioning. By addressing objectives first and then assessing changes across culture, alignment, processes, structure, systems of work, technology, leadership behaviour, and employee lifecycle, leaders can create a comprehensive roadmap for success. The key is to remain adaptable, foster continuous learning, and ensure that transformation efforts align with long-term organizational goals.

From Coast to Confidence: Building Trust in Your Canadian Supply Chain
Businesses that prioritize trust don’t just survive—they thrive. In a highly competitive and diverse marketplace, Canadian companies that actively align their operations with credibility and dependability stand out. A trusted supply chain means smoother operations, stronger customer loyalty, and increased opportunities for growth.
As Canada continues to evolve economically, businesses that build a foundation of trust will lead the charge—proving that confidence, consistency, and competence are the ultimate keys to success.

Canada: Stronger Together—Leaving Politics at the Door
Leaving political divisions at the door does not mean ignoring debate or diversity of thought—it means prioritizing Canada’s collective success above partisan differences. When governments align in leadership, goals, roles, and capabilities, Canada can face challenges head-on, build a stronger future, and ensure that every decision reflects a united commitment to prosperity.
This is about nation-building, not politics. It’s time for alignment at every level to shape a future where Canada thrives, not despite uncertainty, but because we choose to overcome it—together.

Rooting Strategy in Execution: How Cascading KPI Trees Keep the Purpose on Track
C-suite executives cannot afford for strategy to remain theoretical. Without precise execution, even the most well-crafted vision fails to materialize into measurable business outcomes. A cascading KPI driver tree ensures that every employee—from frontline contributors to department heads—is tracking the right indicators to drive performance.
When structured properly, this framework removes uncertainty, strengthens alignment, and ensures that strategic goals translate into tangible results. In essence, it transforms vision into execution, ensuring that growth isn’t just aspirational—it’s inevitable.

Old Habits Byte: Why Change Management is Key to Digital Adoption
For digital adoption to succeed, organizations must acknowledge the human side of change. People aren’t just adopting software—they’re reshaping how they work. Resistance isn’t a sign of failure; it’s a sign that the transition needs more engagement, more support, and more structure.
A transparent change plan ensures teams move forward together, rather than fighting to revert to familiar processes. Pairing strong change management with KPIs and data-driven decision-making ensures that the results of the new system are seen, measured, and optimized.
The future is digital. The secret to making it work? Change management that listens, adapts, and proves results.

Nation Building 101: Canada’s Path to Becoming an Energy Superpower with Targeted Operating Models
Canada has the opportunity to define its future by solidifying its role as an energy superpower. A strategic, unified approach ensures economic strength, technological innovation, and global credibility. By focusing on clear objectives, fostering collaboration, and prioritizing pragmatic leadership, Canada can achieve long-term stability and growth—setting a global example in responsible energy production.